TECHNICAL SUPPORT & FAQ
We recommend a stable upload speed of at least 15-20 Mbps. We also bring our own 5G bonding solutions as a professional backup!
Yes, all our multi-camera setups record locally in high-bitrate, ensuring you have a master copy for your archives.
No problem! We use industrial-grade bonded 5G modems that combine multiple networks to ensure a rock-solid, uninterrupted broadcast.
We deliver a cinematic production: multi-angle camera switching, professional audio, real-time branded graphics, and 4K quality that looks like a TV show.
Absolutely. We perform a full "dress rehearsal" and connectivity test at least 45 minutes before the broadcast begins. We monitor signal health throughout the entire event to prevent any issues.
Absolutely. We provide live graphic overlays, lower-thirds (names/titles), and branded watermarks to make the broadcast uniquely yours.
For a standard multi-camera event, we require 2-3 hours of access to the venue prior to the start time. This allows us enough time for equipment rigging, signal calibration, and live-stream testing to ensure everything is perfect when we go live.
We can handle up to 8+ professional cameras simultaneously using our Blackmagic ATEM ecosystem for dynamic, high-end transitions.